By Kevin Gray and Anna Farzindar Kevin Gray: What are chatbots? Is there a formal definition you prefer?Anna Farzindar: Conversational or…
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Interview: Beerud Sheth, CEO of Gupshup
I recently caught up with Beerud Sheth, CEO of Gupshup, to discuss the state-of-the-art for conversational AI and chatbot technology.…
Continue ReadingAI Chatbot Technology Predictions for 2020
As we enter 2020 and embrace a brand new decade, technology acceptance is continuing to accelerate for a broad range…
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