Today’s customer experience is practically unrecognizable from just a few years earlier. We’re able to cancel orders without ever speaking…
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Chatbots for Recruiting
Talent departments are spending $250 billion on recruitment, interviewing and candidate assessment solutions. But as employers invest in these disparate…
Continue ReadingState of AI Decision-Making
Artificial Intelligence (AI) is quickly becoming the most sought technology to create business advantage. From predictive analysis, to streamlining workflows,…
Continue ReadingHow AI is Uncovering Hidden Treasures in Online Conversion & Revenue Growth
In this special guest feature, Michael Scharff, CEO of Evolv, believes that in the rapidly evolving world of e-commerce, today’s…
Continue ReadingOpenText Core Experience Insights Delivers End-to-End Customer Journey Mapping for Data-driven Marketers
OpenText™ (NASDAQ: OTEX), (TSX: OTEX), a global leader in Enterprise Information Management (EIM), launched OpenText™ Core Experience Insights, a SaaS…
Continue ReadingLucidworks Fusion 5.0 Features Data Science Toolkit Integration and Microservices Architecture Orchestrated by Kubernetes
Lucidworks, a leader in AI-powered search, announced the release of Fusion 5. 0, the latest version of the company’s flagship…
Continue ReadingTelling Tales — Technical challenges of building an interactive map
We had to come up with another plan. We looked at other services and how they managed to serve huge…
Continue ReadingLanding a Paid Software Engineering Internship as a Freshman
Landing a Paid Software Engineering Internship as a FreshmanRichard GuanBlockedUnblockFollowFollowingMay 31A reflection on how I landed three offers for software engineering…
Continue ReadingThe CX Revolution:
The CX Revolution:Implementing AI to Deliver Outstanding Customer ExperienceAtif M. BlockedUnblockFollowFollowingMay 23Artificial Intelligence (AI) has been around since a long…
Continue ReadingHow I Went from a Journalist to a Data Scientist
How I Went from a Journalist to a Data ScientistA journey of self-growthYao YangBlockedUnblockFollowFollowingMay 18Where shall I start?I guess I’ll…
Continue ReadingCreativity and Human-Centered Design
Site design is an intrinsic part of the user experience, and its importance should not be overlooked in favor of…
Continue ReadingAI & ML Revolution To Scale Customer Experience
AI & ML Revolution To Scale Customer ExperienceOleksii KharkovynaBlockedUnblockFollowFollowingFeb 20Usage of Artificial Intelligence and Machine Learning has grown expeditiously, with…
Continue ReadingMonetizing the Math – are you ready?
By Edward Vandenberg, Industry Consultant at Teradata. With over 15 years of experience in building and launching AI/ML applications for…
Continue ReadingWhy there are no shortcuts to machine learning
Across all companies, product managers tend to define project success metrics (36 percent), with executive management (29 percent) and data…
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